Privacy Policy – Vaultz Capital Ltd
Effective Date: -01/06/2025
1. Who We Are
Vaultz Capital Ltd ("Vaultz Capital", "we", "us", or "our") is a licensed Money Services Business (MSB), offering fintech and payment services. Our registered office is located at:
The Network Hub, 422 Richards Street, Unit 170, Vancouver, BC, Canada
License No. M23033921 (Regulated by FINTRAC)
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
2. Scope
This Privacy Policy applies to the personal data we collect through:
- Our website [www.vaultzcapital.com]
- Online forms and onboarding processes
- Communication via email or other channels
- Third-party services integrated with our platform
3. What Information We Collect
We may collect and process the following personal data:
- Identity Data: Full name, date of birth, government-issued ID, company information
- Contact Data: Email address, phone number, residential or business address
- Financial Data: Bank account details, card data (tokenized or masked), transaction history
- Technical Data: IP address, browser type, device identifiers, cookies, usage data
- KYC & AML Data: Documents and data required under regulatory obligations
- Marketing Preferences: Your communication preferences and responses
4. How We Use Your Information
We use your information to:
- Create and manage personal or business accounts
- Facilitate transactions (SEPA, SWIFT, card processing, currency exchange)
- Conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks
- Comply with legal and regulatory obligations
- Improve our website and services
- Communicate with you regarding updates, products, or regulatory notices
- Provide customer support and onboarding assistance
5. Legal Basis for Processing (GDPR)
We process your data under the following lawful bases:
- Consent – for marketing or optional services
- Contractual necessity – to provide our services
- Legal obligation – to meet compliance requirements
- Legitimate interest – to enhance service quality and website functionality
6. Data Sharing and Third Parties
We may share your information with:
- Regulatory authorities
- Payment service providers and banking partners
- AML/KYC verification providers
- Technology vendors
- Legal or regulatory bodies
We do not sell your personal data to third parties.
7. International Transfers
Your personal data may be processed in countries outside your jurisdiction. We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
8. Data Retention
We retain your personal information only for as long as necessary:
- For the purposes outlined in this policy
- To meet legal, regulatory, tax, or accounting requirements
- Typically up to 7 years after closure of the business relationship
9. Your Rights
Subject to applicable laws, you have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
10. Cookies and Tracking
Our website uses cookies to:
- Improve functionality
- Analyse website traffic
- Enable security features such as CAPTCHA
You may manage your cookie preferences through your browser settings.
11. Data Security
Vaultz Capital employs technical and organizational measures to safeguard your data, including:
- End-to-end encryption
- Secure access controls
- Periodic security audits
- Compliance with PCI DSS standards
12. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website.
14. Contact Us
Vaultz Capital Ltd
The Network Hub, 422 Richards Street, Unit 170, Vancouver, BC, Canada
Email: support@vaultzcapital.com